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Accessibility for Iris

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Welcome

We want to make the experience of everyone that stays with us as enjoyable as possible and in this respect, we have described our facilities in this guide as accurately as we can. This is to ensure that when guests book our self-catering accommodation, they can do so with every confidence that the cottages are suitable for their specific requirements. We have provided a 360-degree virtual tour and detailed floorplans on our website so that guests can see exactly what they are booking.

Level Access

  • The main entrance has level access, there is a temporary ramp that can be put in situ for the half step at the front door prior to your arrival on request.
  • There is level access from the main entrance to the Twin Bedroom.

Access with steps

  • There is a half step down from the main entrance to the communal courtyard.
  • There is a single 200mm step from the main entrance to the Master Bedroom and Bathroom.
  • There are stairs from the downstairs hall to the Living space and Kitchen.

Bedrooms

  • We have non-allergic bedding available on request.

Level Access Bedrooms

  • From the main entrance to the bedroom, there is level access.
  • The route to the bedroom is 750mm wide, or more.
  • The bedroom door is 750mm wide, or more.
  • There is unobstructed floor space 1200mm by 900mm, or more.

Hearing

  • The TVs all have subtitles.

Visual

  • The walls and the doors have high colour contrast.
  • We have information in large print.
  • Visitor information is also available in Easy Read format.

General

  • Staff are available 24 hours a day.
  • All staff have disability awareness training.
  • We have emergency evacuation procedures for disabled visitors.
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Getting Here

Address

My Cottages in St Ives,
Iris,
No 3 The Digey,
St Ives,
Cornwall,
TR26 1HR

Travel by Public Transport

You can get to My Cottages in St Ives by bus and Train.

The nearest bus stop is Royal Square Cinema. The bus stop is 0.27 miles / 0.43km from My Cottages in St Ives (5 minutes’ walk).

The nearest train station is St Ives, The train station is 0.33 miles / 0.53km from My Cottages in St Ives (7 minutes’ walk).

Travel by Taxi

You can get a taxi with Ace Cars by calling 01736 797799. The taxi company has a Hackney wheelchair accessible vehicle.

You can get a taxi with St Ives Taxi Company by calling
01736 798103. The taxi company has a Hackney wheelchair accessible vehicle.

Pre-booking may be advisable at busy times.

Parking

We have secure reserved out of town parking. The address is:
St Ives Secure Car Park, Penbeagle Lane, St Ives, TR26 2JH. Google directions here.

There are accessible parking spaces. The parking is 1.07m / 1.72km miles from My Cottages in St Ives (20 minutes’ walk).

There is a luggage drop off available within 2 minutes’ walk from My Cottages in St Ives.

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Arrival

Path to Main Entrance

From the entrance gate to the cottage there is level access.

The entrance gates are 1012mm.

The key safe is adjacent to the door, the access code will be provided prior to your stay.

Main Entrance

The main entrance has level access.

The step up at the front door is 90mm however, there is a temporary ramp which can be put in place prior to your stay on request.

The door is 790mm wide.

The main door is side hung and manual.

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Getting Around Inside

Cottage Floorplan

We have provided an outline schematic plan for Iris. Please click on the image to enlarge.

Twin Bedroom

Link Double

The route to the bedroom is 700mm wide. The bedroom door is 835mm wide. There is 600mm clearance at the left-hand side and 950mm to the rear of the of the bed and 600mm to the right-hand side of the bed. The bed is 550mm high. There is 60mm clearance under the bed.

There is a step up to the bedroom of 50mm.

The double bedroom has windows.

The bedroom has ceiling lights, bedside lamps, and natural daylight.

The bedroom TV has subtitles.

The bedroom is non-smoking.

We provide non-allergic pillows and bedding on request.

There are low level drawers for storage.

Some furniture items can be moved in the bedroom to improve accessibility.

Master Bedroom

The access from the hallway to the master bedroom is 650mm wide with a step down of 200mm.

The bedroom door is 840mm wide. There is 600mm clearance at the left-hand side and 100mm to the rear of the of the bed and 1050mm to the right-hand side of the bed. The bed is 600mm high. There is 200mm clearance under the bed.

The double bedroom has windows.

The bedroom has ceiling lights, bedside lamps, and natural daylight.

The bedroom TV has subtitles.

The bedroom is non-smoking.

We provide non-allergic pillows and bedding on request.

There are low level drawers for storage.

Some furniture items can be moved in the bedroom to improve accessibility.

Bathroom

The access from the hallway to the bathroom is 650mm wide with a step down of 200mm.

The bathroom door is 760mm wide.

The bathroom has a separate walk-in shower with a lip of 50mm and rainfall shower.

We provide a non-slip shower mat which is stored in the drawer under the handbasin.

The direction of transfer onto the toilet is to the front only and fully accessible. The toilet seat is 440mm high.

The double basin is 890mm high. The taps are twist operated. There is no space under the basin.

The walls and the bathroom fittings have high colour contrast.

The bath edge is 590mm from the floor.

The bedroom TV has subtitles.

There is a built-in seat at the bottom of the stairs which is 650mm high.

Access to the first floor

There is a stair case with a handrail from the ground floor to the first floor.

Self Catering Kitchen

The kitchen is open plan.

The kitchen surface has built in units underneath and 910mm high.

The Range cooker and sink are 910mm high.

The oven, fridge and dishwasher are all built into the units.

The crockery is kept in low level units.

Lounge

The lounge area is open plan with two steps down from the kitchen each 230mm high with no handrail.

There is a dining table for eight people which is 750mm with bench seats on either side 530mm and 560mm high

There is very wide clearance throughout the kitchen and lounge areas.

There is a sofa which is 460mm high and 4 separate comfortable chairs between 420mm and 460mm high.

The lounge TV has subtitles

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Getting Around Outside

Communal Courtyard

The courtyard has a secure gate with a security code which is provided to guests on arrival.

There is a security light activated by a PIR sensor at the courtyard entrance.

As the courtyard is secure mobility scooters can be left safely inside (at the guests own risk).

The courtyard has level access.

We provide a temporary low-level ramp from the cottages to the courtyard.

There is shared seating in the courtyard, the seat height is 470mm the table height is 750mm.

The streets in the immediate vicinity of the cottage are cobbled.

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Customer Care Support

General Information

We can provide information in large print.

Our welcome information is provided on our website and can be viewed in an Easy Read format.

We welcome access dogs.

Our housekeeping team provide 24-hour emergency on call cover.

We have provided emergency evacuation procedures and emergency service contact details in the cottages.

Smoke and carbon monoxide detectors have been fitted in the cottage.

Our staff have disability awareness training.

Members of staff have undertaken dementia and autism awareness training.

Wheelchairs can be hired from Star Equipment Hire on there website here or call 01783 791685 and beach wheelchairs can be hired from the cafes at Porthminster and Porthmeor beaches.

We have provided the locations of disabled public toilets and disabled parking in our welcome information.

@MyCottagesInStIves @mycottagesinstives
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Mr. Gary Beeston trading as My Cottages in St Ives
3, 5 and 5a The Digey, St Ives, Cornwall, TR26 1HR, United Kingdom
enquiries@mycottagesinstives.co.uk