wavey-trand

Accessibility Guide

1. Introduction

We want to make the stay of everyone that stays with us as enjoyable as possible and in this respect, we have described our facilities in this guide as accurately as we can.  This is to ensure that when guests book our self-catering accommodation, they can do so with every confidence that the cottages are suitable for their specific requirements.  We have provided a 360-degree video and detailed floorplans on our website so that guests can see exactly what there are booking.

2. Location

My Cottages in St Ives consist of three refurbished fishermen’s cottages Iris, Wella and Juliot situated in a private courtyard right in the heart of St Ives, in this respect they are very close to all local amenities such as shops, restaurants, theatre, cinema and of course the beaches and harbour front. St Ives does have a great deal of winding, cobbled streets with lots of steps so may prove difficult for wheelchair and mobility scooter users. There is level access to most of the shops, cafés and bars around the harbour; although we cannot guarantee the accessibility of every individual business. There is level access to the beaches

3. Reserved Parking

We have reserved, secure car parking spaces which are suitable for vehicles carrying mobility aids. Whilst they are not outside the property guests can park in a short stay car park close to the cottages whilst they unpack their bags before taking their car to the car park. There are regular buses that leave from just outside the car park into town, or guests can call one of the taxis whose numbers have been provided below.

4. Outside

The courtyard can be accessed through a secure gate at pavement level which is opened via a key code which is provided to guests prior to their arrival. There is a security light activated by a PIR sensor at the courtyard entrance. The courtyard has smooth floor tiles to prevent any potential tripping hazards for guests with impaired eyesight and an even surface for wheelchair users. As the courtyard is secure mobility scooters can be left safely inside it (at the guests own risk).

5. Emergencies

We provide a 24-hour emergency on call number for our guests. The welcome information folder also contains details of local hospitals, dentists, emergency services etc.

6. Welcome Pack

We provide a welcome pack which has some essential such as tea, coffee and milk so that our guests can make themselves a drink etc on arrival without having to visit the shops. Opposite the cottage entrance is The Digey Tea Rooms which serves breakfast, lunch and afternoon tea it also has a deli counter.

7. General Information 

  • Bookings can be made by telephone through Boutique Retreats for visually impaired guests
  • All properties have open plan living / kitchen spaces with smooth floor coverings
  • All bedrooms have windows
  • All bedrooms have ceiling lights and bedside lamps
  • We can provide non-allergic bedding
  • In our twin rooms the beds can be ziplocked together (this will be done before you arrive)
  • All of our TV’s are modern and can be used in sub-titled mode
  • The taps in the bathrooms are lever operated
  • Iris and Well have large velux windows which let in extra light in the living / dining areas
  • Our welcome information can be provided in large print if requested when booking
  • Smoke and carbon monoxide detectors are fitted in all properties
  • Evacuation procedures are provided in the welcome information

8. Our Cottages

We provide a welcome pack which has some essential such as tea, coffee and milk so that our guests can make themselves a drink etc on arrival without having to visit the shops. Opposite the cottage entrance is The Digey Tea Rooms which serves breakfast, lunch and afternoon tea it also has a deli counter.

Juliot

Juliot our one-bedroom property is the most accessible cottage with all rooms being on the ground floor and level access to the bedroom. There is a small step at the front door. The living area is open plan with no internal steps and with smooth tiled floors.  The bathroom has a large bath with a shower over so is only suitable for guests who are able to step over the edge of the bath.  We would allow a small crate trained assistance dog into Juliot.

We would suggest this property is suitable for:

  • Older and less mobile guests
  • Part time wheelchair users (foldable)
  • Assisted wheelchair users
  • Visually impaired or blind guests
  • Hearing impaired or deaf guests

Iris

Iris is a two-bedroom property accessed by a small step to the front door.  The bedrooms and bathroom are on the ground floor and the bathroom has a large level access walk in shower as well as a bath.  There is a flight of steps to the open plan living space which has one step down from the kitchen / dining area to the living room both of which have smooth tiled floors.  The stairs are partially carpeted and handrails are provided.

We would suggest this property is suitable for:

  • Older and less mobile guests
  • Part time wheelchair users (foldable)
  • Visually impaired guests
  • Hearing impaired or deaf guests

Wella

Wella is a two-bedroom property accessed by a small step to the front door.  The bedrooms and two bathrooms, both ensuite are located on the ground floor.  One of the bathrooms has a bath with shower over the other has a large level access walk in shower.  There is a flight of steps to the open plan living space which is all on one level and has smooth tiled floors. The stairs are partially carpeted and handrails are provided.

  • Older and less mobile guests
  • Part time wheelchair users (foldable)
  • Visually impaired guests
  • Hearing impaired guests

Cottage Plan

9. Wheelchair / Mobility Scooter Hire

Wheelchairs can be hire from Star Equipment Hire 01736 791685 and beach wheelchairs can be hired from the cafes at Porthminster and Porthmeor beaches. Mobility scooters can be hired from HSC in Hale.
St Ives welcomes disabled visitors but the town has some winding cobbled streets with hills and steps, which can prove difficult for users of wheelchairs and mobility scooters. However, there is level access to most of the shops, cafés and bars around the harbour.

10. Disabled Toilets

Disabled toilets can be found in the following locations:

  • West Pier (radar key)
  • Sloop car park
  • Porthgwidden beach
  • Porthminster beach
  • Porthmeor car park

11. Travel by Public Transport

The nearest train station is located centrally in St Ives, from there it is a short taxi ride to the cottages. Regular buses run to and from the Trenwith Coach & Car Park at the top of town.

We have provided a comprehensive list of activities and places that can be accessed via public transport in our welcome information folder.

12. Travel by Taxi

DJ’s Cars 01736 796633 they have a Hackney wheelchair accessible vehicle
A1 Cars 01736 797799 they also provide guided car tours

13. Public Disabled Parking

There are disabled spaces in all the public car parks, these incur a charge.

Disabled badge holders may park on double yellow lines for a limited period (please check your badge literature for information and restrictions. Please be aware that many of town’s streets have an additional yellow stripe running over the curb which means that parking here is completely prohibited.

Only Blue badge holders with Nil and Disabled tax discs are currently entitled to free parking in Cornwall Council car parks. However, as vehicles no longer have to display a tax disc, it’s difficult for Cornwall Council to identify those entitled to the free parking.

Mr. Gary Beeston trading as My Cottages in St Ives
3, 5 and 5a The Digey, St Ives, Cornwall, TR26 1HR, United Kingdom
enquiries@mycottagesinstives.co.uk