We have always put the health and safety of our guests first and even more so during the COVID-19 pandemic. We have implemented enhanced cleaning measures and conducted a thorough Risk Assessment; reviewing every part of our cottages and our processes and made appropriate measures and controls to minimise the risks of infection from COVID-19.

Approved to government and industry COVID-19 standards

Enhanced Cleaning

My Cottages in St Ives have always prided ourselves in providing the highest standards of cleanliness at our cottages, always receiving high scores from our reviews. However in the interests of the health and safety of our staff and guests our cleaning regime has now been enhanced as follows:

  • We have allocated one housekeeper per cottage to reduce the number of people entering the properties in between visitor stays
  • We have allocated more time per clean to allow the housekeepers to undertake the additional cleaning regimes
  • We have provided our housekeepers with suitable PPE
  • We have provided hand sanitizer within the properties for guests to use
  • All surfaces, throughout the properties are cleaned with warm soapy water and then sanitized with disinfectant
  • All windows and doors are left open during the entire cleaning process to allow fresh air to circulate around the properties
  • The house keepers have been provided with disposable cleaning cloths / sponges
  • Items that cannot be cleaned using detergents, for example upholstered furniture, carpets are steam cleaned
  • All linens, blankets, throws and towels are professionally laundered either at a high temperature or with a chemical disinfectant to prevent the growth of germs.
  • All crockery and utensils even unused ones are put into the dishwasher on a high heat
    • Other surfaces that guests may have come into contact with are cleaned and disinfected, including:
      Door handles, Appliances, Light/lamp switches, Remote controls, Window handles, Thermostats, Keys, Hairdryers, Stair railings, Ironing boards and irons, Bins and outside bin stores, Plugs and cables, Mirrors, Furniture & chairs, Toilet brushes, Flush handles, Bathroom product dispensers, Bed frames, Coat Hangers, Cleaning supplies, Toys, High chairs, Travel cots
  • On departure from cleaning the properties the housekeepers clean and sanitize all entry items such as door handles, keys and key stores

We hope these measures will re-assure our guests so that they can enjoy their stay.

Mr. Gary Beeston trading as My Cottages in St Ives
3, 5 and 5a The Digey, St Ives, Cornwall, TR26 1HR, United Kingdom